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ChatGPT automatic Ticket response drafting
On the PRO plan, $0.15 USD per additional automated draft when exceeding the 1,000 included quota.
Get started with GorgiasChatGPT automatic Ticket response drafting
ChatGPT automatic Ticket response drafting
Get started with GorgiasFeaturing recent breakthrough in Artifical Intelligence, Ticket Assistant by Yuma AI is the newest addition to your customer support team! This innovative app uses the latest in AI technology to automatically analyze and generate responses to customer support tickets, freeing up your team's time and allowing them to focus on more complex issues. With Ticket Assistant, you can expect to automate most of your pre-sale support tickets, improving response times and increasing customer satisfaction.
As soon as a ticket comes in, our AI begins analyzing the inquiry and drafting the most appropriate response for the customer. If Yuma is confident about its response, a draft will be suggested to the agent when they open the ticket. If not, nothing will show up, ensuring that the agent's workflow is not disrupted and that each customer inquiry is handled efficiently and effectively.
Click here for a 2m video demo
Click a button, succinctly write what you want to say, and Yuma will instantly generate a complete draft using your brand voice. Your draft will always remain on-brand, polite, and grammatically correct.
Click here for a 1m video demo
Yuma can only be effective if it has a thorough understanding of your business. After being installed on your Help Desk, Yuma automatically builds an entire Knowledge Base tailored to your brand.
This ensures that our AI can provide accurate and personalized responses that align with your business needs.
Yuma can learn your writing style from your past tickets. It then uses that style to draft its future responses. This ensures that all responses are on-brand, with the right tone and in perfect English.
Click a button and instantly get a summary of your entire conversation thread with a customer. Save it on the customer profile for historical context or share it with your team for escalation.
Click here for a 1m video demo
Yuma speaks the 15 most common languages. Incoming ticket languages don't matter; Yuma will adapt and draft its response in the appropriate language.
We are building Ticket Assistant to be as convenient and helpful as possible for your support team.
With just a click of a button, your agents can quickly send our drafted response, close the ticket, and move on to their next task. This not only saves time, but it also significantly boosts productivity of the whole support team.
We are currently integrating with Gorgias and Shopify natively. Support for other platforms, including Zendesk, is coming soon. If you need support for a specific platform, please don't hesitate to contact us.
Yuma can also handle Gorgias integration with multiple Shopify stores.
Yuma automatically retrieves information from your Shopify products and pages. When a customer makes a new inquiry, Yuma retrieves live prices and availability of product variants. Yuma is always up-to-date, using your Shopify data to guide customers and boost sales.
Helping independent ecommerce brands provide an outstanding customer service experience.
Get updates on Gorgias
Helping independent ecommerce brands provide an outstanding customer service experience.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Get started with GorgiasThe rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.Helping independent ecommerce brands provide an outstanding customer service experience.
Get updates on Gorgias
Helping independent ecommerce brands provide an outstanding customer service experience.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Get started with GorgiasThe rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.Helping independent ecommerce brands provide an outstanding customer service experience.
Get updates on Gorgias
Helping independent ecommerce brands provide an outstanding customer service experience.